Sunday, August 06, 2006

Lack of Urgency

I'm hoping that the management company cuts checks soon. They are overdue returning illegal funds by 6 weeks. When they get non-payment by a Riverview Third member, they charge an APR rate of around 154 percent.

We will soon get into an interest charge argument (discussions are not possible with these people) led by me. The board will argue "we only voted to give the money back at the last meeting". Guess what, your vote does not count. The law instructed you to return illegal funds and gave you a date of July 5th to appeal. It is now August 6th with no action.

This is what I call lack of focus, lack of urgency, poorly run management company, and certainly poorly run board system. I have noticed however that the urgency of the board changes when payment to board members is involved. This association HAS to be the most difficult account f0r New Concepts Management Company. They should raise their rates and change the name to "Old Concepts Management Company" I don't experience ANYTHING that this management company does that is "NEW".
The only thing they seem to use the computers for is billing, accounting and email. God forbid they should contemplate a "new concept" like internet hosting so members can opt out of the US mail system.

Of course, the internet solution allows an association to run their own business without a management company so thats kind of scary. Someone should really check out various options such as:
www.internet4associations.com